Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Times We ship worldwide. Estimated delivery times are:
- United Kingdom & Europe: 7–15 business days
- United States & Canada: 10–20 business days
- Rest of the world: 15–25 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.
Tracking Once your order has shipped, you'll receive a tracking number by email so you can follow your package every step of the way.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at thepawsmall0@gmail.com and we'll investigate right away.